Effective 2026-07-16 Current as of August 29, 2026
Our print providers can ship to most countries. The destination selector in the cart and on product pages is authoritative for current Checkout availability; if a destination does not appear, we cannot accept an order for it.
Due to legal restrictions or shipping carrier limitations, we currently do not ship to:
International orders may be subject to customs duties, import taxes, brokerage, currency-conversion fees, or other carrier charges imposed outside KomiArts Checkout. Those charges are the recipient’s responsibility unless Checkout explicitly says they were collected.
If Stripe Checkout cannot accept a destination or address, the order is not charged and the cart remains available.
Shipping is calculated from the destination and the number of provider items in the order. The selected destination and order summary show the current estimate before Checkout. Free shipping on U.S. merchandise subtotals of $40.00 or more is a U.S.-only promotion, applied before discounts, tips, and tax.
Estimated U.S. total time after ordering is 5–14 business days, including production. International delivery timing varies by destination. Provider holidays, customs, address problems, and carrier disruption can add time.
Items may be produced or shipped separately. Your account and shipment emails list each package we receive from the provider. A tracking link is shown only when it is a normalized HTTPS URL; otherwise we show the tracking number as text.
Products are printed to order, so we do not accept change-of-mind returns. This does not limit mandatory consumer rights.
Email hello@komiarts.shop with your safe order reference, a description, and photos of damage or the wrong item when relevant. Do not send a full Stripe Session ID, card data, password, or one-time sign-in link. We will review replacement, refund, and carrier options based on the facts and applicable rights.
Production begins shortly after paid confirmation, so there is no guaranteed cancellation window. Contact us immediately; we will help when production has not advanced, but cannot promise a change after submission.
See also the Terms and contact guidance.
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